On the exact same day back in October of 2018, a reported 50 million Facebook accounts were hacked. Turns out, the initial numbers of estimated Facebook accounts that had been hacked was a bit off, but not by much. Ultimately, 30 million Facebook user accounts had been maliciously compromised by hackers, individuals with less than honorable intentions (Source: Variety.com).
Why do these hackers aim to steal information from our Facebook accounts? The answer’s simple – because as Facebook expands its capabilities – more of our information is stored on the platform. Not only does this include our personal and private information, but with those of us who use Facebook Messenger to send money or Marketplace, payment information that can be used fraudulently.
So, what do you do if you expect that your Facebook account has been compromised by hackers? In this situation, it’s very easy (and understandable) to feel like a victim and be paralyzed by the fear of not knowing what to do. If your Facebook account has been hacked or you suspect that it has been hacked, here’s what not to do – start by not freaking out. There are simple steps we can take to ensure we remain protected and we’ll walk you through some of our recommendations that will hopefully point you in the right direction.
FACEBOOK ACCOUNT HACKED? FOLLOW THIS STEP-BY-STEP GUIDE TO PROTECT YOUR ACCOUNT ASAP:
Step 1: Cancel Or Suspend Any Cards You Have Linked To Your Facebook Messenger, Marketplace or Business Manager Account
It may seem like a no brainer, but the very first thing you should do is cancel (or suspend) any card attached to any of your Facebook accounts for making or receiving payments. Call your credit card company, alert them of the issue at hand and have them check for any fraudulent charges or payments sent that you didn’t approve. This is probably the first place that a hacker is going to go, if your account is hacked so it’s better to be safe than sorry. If you’re unsure of whether or not your Facebook account has been hacked, you most credit card companies these days will allow you to freeze or suspend your account for the time being. This way, you’re not throwing the baby out with the bath water and if it turns out that your account was not actually hacked, you can unfreeze your cards once you know for sure.
Step 2: Submit A Request To Facebook Letting Them Know That You Suspect That Your Account Has Been Compromised
After you make sure that your financial information is secured, you’ll want to let Facebook’s corporate offices know that you suspect that your account has been hacked. Now, quick caveat, since Facebook doesn’t offer live support or customer service to their users, don’t expect to hear back from them. That’s not how they do things, but by making an official submission of your account being hacked, you’re alerting the proper authorities in case there’s any potential you can actually recover your account. To start, confirm that you can no longer login, by clicking here. If you can still login, go to Step 3. If not, see directly below.
To submit a request to Facebook’s office that you suspect your account has been hacked, you can click this link here – (https://www.facebook.com/hacked).
Step 3: If You Still Have Access To Your Facebook Account, Change Your Password
Again, this may seem like another no brainer, but if you can still login to your account, but believe it has been compromised, change your Facebook password. This is the quickest and simplest way to ensure your account’s security and to make sure you remain protected from being Hacked. If a hacker did access your account, but you have access to it as well, changing your password and making sure to select to “sign out of all other devices” when you log back in, will block them from accessing your account. And, at this point, you’ve confirmed that either nothing fraudulent has been charged and/or cancelled your cards so you should be good to go.
To make sure this doesn’t happen again, be sure to set up dual authentication on your account using an authenticator app like Google Authenticator. It’s super simple to do and for further instructions, you can see our post by clicking here that walks you through how to set up Dual Authentication on your Facebook Account to protect it from being Hacked.
Also, if you want to set up a new super secure password, you can use our Free Facebook Password generator by clicking here. The password generator will create a unique password only accessible to you that you can use as your new password. These are as hard as it comes to be hacked by anyone. The only caveat is you need to store it somewhere securely so you actually remember it and have it when you need it!
Step 4: Consider Data Protection For Your Facebook Profile Content
Something people have a hard time realizing is that if your Facebook account gets hacked and you’re unable to regain access to it, you will lose all of your profile content – forever. This means all of your family photos, videos, metadata (the image descriptions you include with the photos you upload), etc. is all gone and it can’t be recovered. Given Facebook doesn’t provide live support no matter how many times or any reason you may contact them, there’s no way for you to regain access and get this content (or data) you’ve uploaded to your Facebook account back.
What this means is that if you don’t have these files saved anywhere else, they’ve been lost for good. This is unfortunate and in this day and age completely avoidable. That’s because fig social offers what is called SocialGuard with our subscriptions. SocialGuard protects and preserves this data from being lost in the event of a Facebook account hack. You simply authenticate SocialGuard with your Facebook account and afterwards all of your data is backed up constantly in real time. This means all of your profile pictures, videos, metadata, etc. are stored securely on our AWS servers (which only you have access to) and anything you upload from that point on is continually stored as well. So, if your account is ever hacked or compromised, you have access to this data and can export these files securely from our server – preserving them from being lost! It’s a huge benefit and something we’re super excited to offer to our customers.
You can learn more about SocialGuard by going to https://home.socialguard.io or clicking here.
Facebook accounts are hacked every single day. Actually, statistics show Worldwide, there are over 160,000 account hacks reported every single day. It’s an unfortunate reality of these times that we live in, but that doesn’t mean we can’t take the steps that we need to, to make sure we stay protected. Creating a secure password, making sure no one else has access to it, setting up dual authentication and having access to our SocialGuard product, are all great steps to take to make sure you’re positioning your Facebook profile in the best light possible. We hope these help! Until next time.